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  • #10135



    I am trying to apply for a US B1/B2 visa to meet my husband their. While I am trying to create an account on I am facing problem

    – I click on create account
    – Enter all necessary details
    – Click on Submit
    – I get an error message

    •Your request cannot be processed at this time. The site administrator has been alerted.
    •User could not be created. Please ensure First Name and Last Name are entered as they are in your passport.

    Can someone please advise me on this? I am facing this problem for last three days. Tried on multiple computers but not able to get through. Does not seem to be an issue with my computer or website being down.

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